Shipping & FAQs

We take pride in making sure your order arrives quickly, safely, and in perfect condition. Here’s everything you need to know about our shipping process and frequently asked questions.

Shipping Policy Overview

At Flawless Custom Designs, every order is made to order. Because most of our products are customized, please allow time for printing and quality checks before shipping.

• Shipping areas: We currently ship across the United States.
• Carriers: USPS, UPS, and FedEx (based on your location and order size).
• Processing time: 3–5 business days for standard orders; 7–10 days for custom or bulk orders.

Processing Times

Processing begins once your order has been confirmed and payment has been received. This includes design setup, printing, and packaging. We’ll send a confirmation email once your order ships out.

Shipping Methods & Delivery

• Standard Shipping: 3–5 business days after processing.
• Priority Shipping: 2–3 business days after processing.
• Local Pickup: Available for Houston-area customers by appointment only.

Delivery times are estimates provided by carriers and may vary due to weather, holidays, or unforeseen delays.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 3 business days of delivery. Please include your order number and photos of the packaging or items. We’ll work with the carrier to resolve the issue or send a replacement as quickly as possible.

Frequently Asked Questions

Do you offer international shipping?

Not at this time. We currently ship only within the United States.

Can I change my address after placing an order?

Address changes must be made within 24 hours of placing your order. Email us immediately at support@flawlesscustomdesigns.com with your updated address.

What if my package says delivered, but I didn’t receive it?

Double-check with neighbors or your local post office first. If you still can’t locate your package, contact us and we’ll help file a claim with the carrier.

Can I pick up my order in person?

Yes! Local pickup is available by appointment at our Humble, TX location. We’ll notify you when your order is ready for pickup.

Contact Us

Have more questions? Reach out anytime—our team is here to help!

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